HANK FIEGER, PRESIDENT, HFA, BARCELONA SPAIN
Hank Fieger, President of international management consulting, training and coaching firm, HFA, based in Barcelona, Spain, has worked with many Fortune 100 companies in over 20 countries. His expertise is in Behavioral Executive Coaching, Team Building, Executive Presentation Skills and Leadership Communication Skills. Using a model of open and honest communication, Hank combines his knowledge of business and psychology to help others embody “people management” skills in leadership roles. Hank’s first book, “Behavior Change…A View From The Inside Out”, a handbook on the art of change, is available on Amazon.
Q&A (unedited) On Leadership
If you had to name three characteristics of great leaders what would they be?
They have a clear vision for what’s possible.
They have the ability to communicate that vision to the hearts and minds of their followers.
They are in tune with what people are wanting.
As organizations get larger there’s often a tendency toward dampening inspiration. How do you encourage creative thinking within your or your clients’ organizations?
I encourage creative thinking by reconnecting people to their core values? By understanding what is most important to them, they begin to see what’s possible.
In order of importance or weight, what do you feel is most important: mission, vision or core values?
I think core values are most important, followed by a vision. The mission is the working statement that captures the values and the vision.
How do leaders ensure their organizations activities are aligned with their own core values?
Communicate, communicate, communicate.
What is corporate culture and how is it crafted?
Corporate culture is the unspoken, and sometimes spoken rules about how things are done here. It’s crafted usually from the key individuals at the top of the corporation.
What do you believe is the biggest challenge facing leaders today?
I think that every true leader has a bit of a revolutionary in them. Most people resist change, and yet what leaders need to do is to help people and organizations to change and adapt to what is needed in order to be sustainable.
What is one mistake you see leaders making more frequently than others? In your opinion, is it different for women leaders?
The one mistake I see is that leaders sometimes make decisions that they think will keep them in the role and keep them having power. I think that women leaders also fall into this trap and sometimes to prove themselves in a “man’s game,” they may even try harder. They also revert back to managing the transactional day to day business, rather than staying focused on the big picture.
What advice would you give someone going into leadership position for the first time?
Is your advice different if that person is a woman?
Be true to yourself and to your values. It’s a privilege to be in a leadership role, so go for it. My advice for a woman is no different. Don’t give your true power away in the attempt to be more like a man, or to succeed in what you may believe to be a man’s world.
What is one behavior or trait that you have seen derail more leaders’ careers?
To sell out to what they believe people want from them, rather than being true to what is really needed.